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No 2.4ghz

Clbplym
Joining in

I have a new hub 3 which doesn't have a choice of 2.4 or 5ghz. This means I can't connect my smart plugs. What can I do?

 

2 REPLIES 2

goslow
Alessandro Volta

@Clbplym wrote:

I have a new hub 3 which doesn't have a choice of 2.4 or 5ghz. This means I can't connect my smart plugs. What can I do?

 


VM hubs use a combined SSID by default. You have to set up the separate SSID. View screenshot no. 7 here

https://setuprouter.com/router/virgin-media/hub-3-0/screenshots.htm

titled 'WiFi configuration'. Add a _2 to the SSID for 2.4GHz and add _5 to the SSID for 5GHz then save the changes. Security should be WPA2-PSK.

Thank you so much. All sorted.