on 24-09-2022 08:53
I have a new hub 3 which doesn't have a choice of 2.4 or 5ghz. This means I can't connect my smart plugs. What can I do?
on 24-09-2022 09:20
@Clbplym wrote:I have a new hub 3 which doesn't have a choice of 2.4 or 5ghz. This means I can't connect my smart plugs. What can I do?
VM hubs use a combined SSID by default. You have to set up the separate SSID. View screenshot no. 7 here
https://setuprouter.com/router/virgin-media/hub-3-0/screenshots.htm
titled 'WiFi configuration'. Add a _2 to the SSID for 2.4GHz and add _5 to the SSID for 5GHz then save the changes. Security should be WPA2-PSK.
on 25-09-2022 08:36
Thank you so much. All sorted.