Hi, I have had the same dns error message on our switch. I spent hours a couple of months ago going all the options suggested on these sites and eventually it worked. I’m not sure whether it was entering the correct manual dns settings or whether splitting my broadband out into 2G and 5G was the answer but I got it to work and was just relived that after hours and hours of frustration I got it to work, much to the delight of my 10 YO.
Cut to 2 months later and it’s started happening again. I’ve tried all the same things again, and have also now switched my firewall off in desperation, which has worked and seems to still be connected after I put the firewall back on so I will see how it goes.
Honestly this is the most frustrating thing ever, and the only change before this happened the first time, was an upgrade to our broadband that we asked for due to working from home. It always connects to my phone hotspots so I know it is the broadband and you can’t speak to anyone at VM. There should be more details circulated about this and I’m sure it’s going to happen again at which point I will start complaining.
if anyone has any other ideas then please do let me know.
