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frankf77
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New wifi dongle needed

Hi, just upgraded to Virgin tv package about 2 months ago, inc new super hub and v6 tv box. I’ve just realised I need to replace my old wifi dongle that I had with my original Virgin setup and used with another pc in the house - Does anyone know how i can get one please?

 

many thanks

frankf 

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Moderator (Retired) Ralph_R
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Re: New wifi dongle needed

Hey Frankf77,

Thanks for getting in touch, though sorry to sat we don't supply WiFi dongles anymore.

If it's a WiFi related problem you have, then you might want to check out the new Virgin media Connect App ...you can use the app to potentially order a WiFi booster which may be a solution to your dongle problem.

 

Ralph_R
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frankf77
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Re: New wifi dongle needed

Hi Ralph,

thanks for that. I dont have a wifi problem yet tho - im just building a new pc and need a wifi connection, but the hub i have is latest type and am guessing it wont work with the old dongle i got with the old hub.

do you know if it will be compatible with my new hub or do i need to think about a wifi pci card adaptor instead?

many thanks

frank

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Superuser
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Message 4 of 6
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Re: New wifi dongle needed

you could split up the wifi on the hub this could make it compatible with the old dongle.http://community.virginmedia.com/t5/Networking-and-WiFi/Connecting-WiFi-adaptor-for-air-con/td-p/362...



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frankf77
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Re: New wifi dongle needed

Hi paultechy

 

thanks for the suggestion - I assume you mean split the wavebands and use the 2.4ghz for the old dongle?

I think its probably easier just to dump the old dongle and purchase a new dual band adaptor - USB or pcie etc. If I do, would that detect the hub OK?

Many thanks

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Tudor
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Re: New wifi dongle needed

Unfortunately WiFi is very fickle and nobody can give you a definitive answer if the hub will see a new WiFi card or dongle. It depends on location, type of building materials in your home, adjacent WiFi users etc, etc. The best way and also probably the cheapest to get an excellent signal is to use CAT5e/6 cable. 


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