08-02-2023 18:02 - edited 08-02-2023 18:07
My Hub3 was installed last week, and since have had no proper connection.
It originally allowed the TV and all other devices to connect, however since then they have all been constantly losing connection.
I have gone through all of the troubleshooting, re started the hub several times, reset the hub twice, checked the service in the local area, checked the app for issues, checked all cables are secure, and made sure the hub positioning isn't impeded.
I have no idea what else to do, and am about ready to throw something at it, or it out of the window.
I'd be extremely grateful for any help 🙏
Thanks in advance.
on 08-02-2023 18:33
on 10-02-2023 20:56
Hi @MW41
Thanks for posting on our community forum and sorry to hear about the issues with your hub.
I am going to drop you a private message now to investigate further, please keep an eye on your inbox for a message from myself
Regards