on 12-11-2022 11:34
Recently upgraded to a hub 5 and now my Canon Pixma MG5250 wifi printer can't connect to hub 5. The printer connects to the access point ok as per setting it up but when I run the install on my laptop again it never finds it. Things I have tried are disabling 5Ghz, setting the 2.4 Ghz option to allow all types but no joy. The printer worked fine with my hub 3. All my other devices connect ok. Any advice help would be appreciated.
Thanks
on 12-11-2022 19:40
on 15-11-2022 09:17
Good Morning @MotoHornet, thanks for your post on our Community Forums, and a very warm welcome to you!
Sorry to hear of the issues gaining a Wi-Fi connection to your printer, since upgrading to the Hub 5.
Has the assistant from @jbrennand combatted this issue for you?
If this is still ongoing, can you confirm if you're using any Wi-Fi pods either from ourselves, or from a third party manufacturer?
Kindest regards,
David_Bn
on 26-03-2023 03:24
Hi i have same problem hub 5 would not let printer connection over ethernet or WiFi works perfect with my personal tp link wifi6 router but thats not solution i dont want anything else tied in to my network except the hub 5. Any suggestions?
on 26-03-2023 22:33
on 27-03-2023 08:07
HUB 5 in Router mode + 2.4Ghz Wireless Printers
Using a Hub 5 with a wireless printer connected on the 2.4Ghz band, the printer may not be reached.
On the previous occasion it turned out data was not routed from a device on the 5Ghz band to the wireless printer on the 2.4Ghz band.
An Ethernet cable connected computer did reach a wireless printer on the 2.4Ghz band.
Connecting the printer by network may be the only fix.