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New home

MonikaWachowiak
Joining in

Hi, on december 20, i moved to a new address. I changed it on the Virgin Media website, but to this day i do not have internet at the new address.

How can i solve this problem?

1 REPLY 1

Alex_RM
Forum Team
Forum Team

Hi MonikaWachowiak,

Thanks for posting and sorry to hear you're still having some issues connecting.

I can see on a separate thread you were advised to call and speak to the team, have you been able to do this since your post on Thursday?

Alex_Rm