on 05-01-2023 19:10
Hi, on december 20, i moved to a new address. I changed it on the Virgin Media website, but to this day i do not have internet at the new address.
How can i solve this problem?
on 09-01-2023 12:03
Hi MonikaWachowiak,
Thanks for posting and sorry to hear you're still having some issues connecting.
I can see on a separate thread you were advised to call and speak to the team, have you been able to do this since your post on Thursday?
Alex_Rm