on 11-09-2021 17:24
This is an odd one.
There was some sort of issue in my area on Thursday, which was affecting broadband and phone. VM was aware of the issue and got it fixed in a couple of hours. No problems there.
After the issue was "fixed", my Hub 3.0 started displaying green lights. The wireless light is a solid green, as is the telephone light. The internet light (two arrows) is flashing green.
Looking at the advice on the VM site and elsewhere, it seemed to suggest that this was some sort of update, and to give it five minutes or so. If the flashing didn't stop, then try switching off and on, and then it should be sorted. Three restarts later, it is not sorted.
The internet light is still flashing now, on Saturday afternoon, and the other two lights are, um, lit.
What is strange is that:
(1) Our connection is working fine. We've got wireless and internet and it's all working.
(2) These lights were never lit before VM conducted its work in the area.
So, I suppose my question is, given that our connection is fine, is there a way to stop the flashing lights? I can't find any control over that in the router settings, but I haven't done a full factory reset yet.
Answered! Go to Answer
on 11-09-2021 17:26
on 11-09-2021 17:26
on 12-09-2021 13:14
A factory rest has sorted it. Internet connection is fine, lights are gone.
I would love to know what the issue was (why the lights were going off when the connection was fine) but at least it's working. 🙂
Thank you!
on 12-09-2021 16:05
Possibly after the works in your area it couldn't syncronise back to the VM network, had it happen a couple of times to myself personally but typically a cold-restart with turning off and taking out the cable for a minute or so fixes it without the need for a hard reset.