New Wifi Pod

[Ironheart]

Hey All.

I've already got 2 wifi pods as part of the package I'm on and they have been superb, totally recommend them!

However I've just set up a garden shed and cannot get the WiFi to connect to it.

Am I able to get a 3rd pod and if so how, as again struggling via the app.

Any help/guidance much appreciated!

Cheers!

[Tudor]

One thing that’s been totally missed is that a VM pod should be equal distance from the source, the VM hub, and the target machine. With a garden shed this is impractical. 

[Ironheart]

You're going to have to elaborate on that for a simpleton like me!

I have 2 pods, both doing a fantastic job, but not sure I've given any thought to distance between them and the hub? Did I just get lucky?

[Travis_M]

Hi @Ironheart 

Thanks for your response

So when you load the VM connect app up and attempt to order the pods, are you getting an error message?

Regards

[Ironheart]

????? Sorry I'm not following your questions.

I attempt to contact VM to order another pod via the online chat function and 3 times I'm left on hold for 90 minutes plus, at which point I stop trying.

All I would like, is another pod and I don't seem able to contact VM to order one. 🙂

[Zoie_P]

Hi @Ironheart,

Thank you for your post and I am sorry for the confusion above, as our VIP's @newappolo, @jem101, @jbrennand and @Tudor have advised, there will be no guarantee this will work in your shed that is outside of your home, and the pods would need to be within a reasonable distance for this to work. You can see here 👉 for all our pod FAQ's.

Thanks,

Zoie