New User on Hub 3 why

[BertyBoy62]

Why as a new user, would I be given. Hub 3?  Wi-Fi coverage is pretty poor and I have ordered a pod.  But only just realised the hub 3  is an old technology hub.  I have the volt package on m350. Why would I not have got a hub 4 or 5?

[Tudor]

All hubs are in short supply, they have given you the appropriate hub for your speed. By some reports neither the Hub4 nor the hub5 is any better. 

[BertyBoy62]

Thanks Tudor, read there were more antennas in the newer ones, therefore more range?

[jbrennand]

Not really - you could try the below - or buy some better quality wireless equipment to sort the issue.
_________________________________

If it is a wifi only issue, then on a Hub3/4/5, you could first try separating the SSID's of the 2.4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the settings. All wifi devices will now need reconnecting to the best SSID at each location. Also use a wifi scanning App to find the best wifi channels to use (just select and use channels 1,6,11 on 2.4GHz) - this often helps Hub users get better wifi performance - but its still no substitute for getting better kit 🙂