Virgin Media Virgin Media Community

SJGSteve · ‎29-07-2021

Experiencing issues in our area, no info on when it will be resolved and the agent I’ve been transferred to is not responding. Can anyone help???

japitts · ‎29-07-2021

What are the issues you're having?

You can check for known network issues using the automated service status line - 0800 5610061

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

japitts · ‎29-07-2021

What are the issues you're having?

You can check for known network issues using the automated service status line - 0800 5610061

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

SJGSteve · ‎29-07-2021

I finally got some answers through chat thanks

Ayisha_B · ‎01-08-2021

Hi @SJGSteve,

Welcome to our Community Forums and thanks for posting.

I am sorry for the downtime and glad to hear you managed to speak to someone via chat.

It would always be worth checking our Service Status Checker in the first instance or calling our Automated line on the number kindly provided by @japitts.

Don't hesitate to reach out on here if you need us.

Ayisha_B
Forum Team
New around here? Check out the do's and don'ts, in our Community FAQs

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

Network issues in yeadon