My TV keeps giving me a c130 error and apparently I have the network cable unplugged. I have checked all settings/cables and even reset and still nothing has changed. I have checked service status and it states no issues. This has been like this for WEEKS! Sort it out virgin! Please!
Sorry to hear this has been going on for so long, I'd like to arrange for a technician to get this fixed so if you click on the purple envelope at the top right of the screen you will see another message from me with appointment times.
I'm sorry for the problems you've been experiencing with your TV service recently.
Using your Community details I've located your account to take a closer look at this and can see you've spoken with the team since your post, I hope that means that things have improved? If not, get in touch and we'll do what we can to assist.