Network Drops between 2/2:30pm Daily

[AdrianG2681]

Is there a reason why the Internet connection drops between 2-2:30pm Daily?

My wife and I both work from home and it disconnects our VPN every day at the same time. I upgraded to 200mb to try resolve it but it doesn't seem to have any effect.

Incidentally, 200mb was supposed to sustain 80+ devices but it barely works on 3 or 4!

[Nathan_B]

Hi there @bubbleshoot,

apologies for this, our team would've checked over the system to ensure that everything is as it should be. If you are still experiencing issues it doesn't mean we are unwilling to help you further.

As everything on our system is showing up no issues I am going to send you a PM so I can take some details to assist further.

Regards

Nathan

[AdrianG2681]

Can you please also confirm if you have been able to run a wired and wireless speed test with just 1 device connected each time to see if this makes a difference?

I don't see what different a speed test with one device will do? What you're saying is I will get 200MB broadband if I only use one device a time? What use is that to anyone?!