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Message 1 of 22
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Netgear D7000 & SH3 won't sync up in modem mode

I've read and watched a few guides on the process of enabling the SH3 modem mode with a Netgear D7000, and frankly something isn't playing ball. Tried various combos of resets to factory settings and turning off things in various orders, and also forced the D7000 to Ethernet WAN only.

One thing I have some limited success with was manually configuring the D7000 for WAN and LAN mode, however while I have got the D7000 to work using a manual IP of 192.168.0.2 and forcing Gateway to 192.168.1 (to match SH3 Modem) it is showing web access on the D7000 status but not passing through the DHCP correctly somehow.

The connecting computer is going to 10.0.0.2 range which I believe to be the correct auto DHCP for router mode as 10.0.0.1 gateway (wont accept 192.168.0.1 to the SH3 WAN), but nothing aside from the router is seeing the internet as active... any ideas?

 

 

PC Spec: i7-9700k with Corsair H150i pro AIO, MSI Seahawk gtx1080ti with AIO, Asrock Phantom 4 mobo, 32gb DDR4-3000mhz, Seasonic Focus Gold 750w PSU, Corsair Obsidian 750D case, Acer X34 100hz Gsync Ultrawide monitor, 20TB storage, D7000 Nighthawk router, Virgin SH3 on 350m package.
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Tudor
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Message 2 of 22
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Re: Netgear D7000 & SH3 won't sync up in modem mode

Your local LAN IP range does not matter one iota when the Hub is in modem mode. You have not got it in modem mode correctly, it should have a magenta LED showing at the bottom.

Put the VM into modem mode and check the LED is magenta, then turn it off.

Fully initialise your own modem, with the WAN connection set to DHCP.

Now turn on the VM Hub3, you should then work in modem mode ok. 


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Message 3 of 22
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Re: Netgear D7000 & SH3 won't sync up in modem mode

The HUB was in Purple mode correctly before I took all steps. When I did as you stated it simply doesnt work, the web connection flags orange on the D7000.

PC Spec: i7-9700k with Corsair H150i pro AIO, MSI Seahawk gtx1080ti with AIO, Asrock Phantom 4 mobo, 32gb DDR4-3000mhz, Seasonic Focus Gold 750w PSU, Corsair Obsidian 750D case, Acer X34 100hz Gsync Ultrawide monitor, 20TB storage, D7000 Nighthawk router, Virgin SH3 on 350m package.
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Message 4 of 22
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Re: Netgear D7000 & SH3 won't sync up in modem mode

thinking could be firmware related although my D7000 has the newest as does the SH3, as only just got the service installed this week
PC Spec: i7-9700k with Corsair H150i pro AIO, MSI Seahawk gtx1080ti with AIO, Asrock Phantom 4 mobo, 32gb DDR4-3000mhz, Seasonic Focus Gold 750w PSU, Corsair Obsidian 750D case, Acer X34 100hz Gsync Ultrawide monitor, 20TB storage, D7000 Nighthawk router, Virgin SH3 on 350m package.
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griffin
Alessandro Volta
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Message 5 of 22
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Re: Netgear D7000 & SH3 won't sync up in modem mode

Not sure where you are getting your information from.The Hub3's default IP address is 192.168.0.1 in router mode, 192.168.1.xxx is the default IP address for the Hub's guest wireless network. The Hub in modem mode with have an admin interface at 192.168.100.1 so you can log into the Hub to view operational data.

In modem mode, the Hub becomes just that a modem and the Router will become the default Gateway assuming you have NAT enabled. so the Default Gateway will be the LAN IP of the Router, which it looks like you have done.

I would connect a PC to the D7000 via one of it's LAN ports and set the WAN Type to autodetect or EWAN with the WAN set to get the IP address automatically from the ISP, there are no login requirements.

I would check that the D7000 is in wireless router mode.

You can also set the D7000's LAN address to a private LAN address like 192.168.0.1 or 192.168.1.1 etc. and check that the DHCP server is enabledI would disconnect any PCs connected to the D7000 and turn off both the Hub and D7000.
I would check that the Hub is in Modem Mode. the base light should be Mangenta

As the D7000 is an ADSL modem\router you need to connect the Hub using the port next to the coax cable to the Red Internet port of the D7000.
Once connected I would power up the D7000 and wait a few minutes for the lights to settle down, then Power up the Hub.
If that doesn't work you can try power cycling in reverse order by powering on the Hub on first and waiting a few minutes.

 

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Message 6 of 22
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Re: Netgear D7000 & SH3 won't sync up in modem mode

Again done all that, this is more faff then configuring a cisco server lol

PC Spec: i7-9700k with Corsair H150i pro AIO, MSI Seahawk gtx1080ti with AIO, Asrock Phantom 4 mobo, 32gb DDR4-3000mhz, Seasonic Focus Gold 750w PSU, Corsair Obsidian 750D case, Acer X34 100hz Gsync Ultrawide monitor, 20TB storage, D7000 Nighthawk router, Virgin SH3 on 350m package.
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Message 7 of 22
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Re: Netgear D7000 & SH3 won't sync up in modem mode

as I said I'd prefer a manual IP config with all the correct settings if someone knows them, I'm not a big fan of 'auto' settings as I like to see what it's doing and where.

PC Spec: i7-9700k with Corsair H150i pro AIO, MSI Seahawk gtx1080ti with AIO, Asrock Phantom 4 mobo, 32gb DDR4-3000mhz, Seasonic Focus Gold 750w PSU, Corsair Obsidian 750D case, Acer X34 100hz Gsync Ultrawide monitor, 20TB storage, D7000 Nighthawk router, Virgin SH3 on 350m package.
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legacy1
Alessandro Volta
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Message 8 of 22
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Re: Netgear D7000 & SH3 won't sync up in modem mode

Well your going to have to use auto for DHCP on the WAN port.

Reset the D7000 connect only the WAN red port to the hub with your devices to the D7000 with the hub in router mode. You should have internet like that now go to 192.168.100.1 change to modem mode and wait again you should have internet if not for what ever reason change the MAC in setting of your D7000 power off the hub in modem mode for 2mins turn on and wait.

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Message 9 of 22
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Re: Netgear D7000 & SH3 won't sync up in modem mode

Why would I use the wireless mode on a wired Ethernet passthrough?

PC Spec: i7-9700k with Corsair H150i pro AIO, MSI Seahawk gtx1080ti with AIO, Asrock Phantom 4 mobo, 32gb DDR4-3000mhz, Seasonic Focus Gold 750w PSU, Corsair Obsidian 750D case, Acer X34 100hz Gsync Ultrawide monitor, 20TB storage, D7000 Nighthawk router, Virgin SH3 on 350m package.
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Message 10 of 22
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Re: Netgear D7000 & SH3 won't sync up in modem mode

As to the the changing MAC address you mentioned, the SH3 has shows, one seems to be modem and one is the router from what I saw, (obvious disconnects when in modem only mode) I did try forcing the D7000 to route that way but again but didnt work, nor does auto mode, only the manual mode sort of worked but then it was forcing the PC IP to the 10.1.1.X ranges and the internet wasnt working except on the d7000 end, any attempt at forcing manual IP DHCP on PC ethernet came up with error about can use that range as conflicts with it.

the default in SH3 full mode is pushing to 192.168.0.10+ for the normal access, so seems odd I cant use that range in modem mode when manually assigning a DHCP on my D7000, especially when the D7000 is perfectly happy gatewaying through 192.168.0.1, which seems to be the reason it's not working, since I cant assign the d7000 dhcp to work on the same 192.168.0.X domain for any pc attached, which is very frustrating given the D7000 is saying internet access is there on the status light and not passing it through.

Also for reference, the D7000 does play ball when the SH3 is in normal router/modem mode and passes through perfectly, but that defeats the point if relying on the SH3 routing which is not as good as my Nighthawk's options.

It's probably something really simple I've overlooked on the manual config, I've worked with Cisco servers in the past and they seems a doddle compared to this lol

PC Spec: i7-9700k with Corsair H150i pro AIO, MSI Seahawk gtx1080ti with AIO, Asrock Phantom 4 mobo, 32gb DDR4-3000mhz, Seasonic Focus Gold 750w PSU, Corsair Obsidian 750D case, Acer X34 100hz Gsync Ultrawide monitor, 20TB storage, D7000 Nighthawk router, Virgin SH3 on 350m package.
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