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Need to order first Wifi pod

NewExcelsior
Joining in

Having this issue now and speaking to chat is hopeless, all I want is a WIFI Pod but all I get is increase your package etc. Can anyone order me what is supposed to be a free WIFI pod, getting 2.3 Mbps in our bedroom, feel like just cancelling as the hub is not strong enough for the signal to reach the bedroom, thanks.

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @NewExcelsior 

Thanks for posting and welcome back to the community.

Pods are only sent if needed and there are various tests to confirm this.

I will send you a PM now to assist further.

John_GS
Forum Team


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