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Pablo_Supremo
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Need more speed

My internet is painfully slow even though I have paid for the most expensive package.  I need some help getting this up to speed or else I will just have to leave and get cheap internet for this speed.  (see pic).  I think the engineer got annoyed and left me with with super snail speed possibly.   Anyone have any advise?tempsnip.jpg?

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Superuser
Superuser
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Re: Need more speed

Would need to check the signal levels if could go to http://192.168.0.1 clicking router status top right or bottom of page depending on hub [no need to login - depending on hub] and if could copy/paste the downstream, upstream, network log, don't worry about the formatting we can easily read it.. also if is this via wired or wireless?, if wireless can you test it wired
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Forum Team (Retired) Heather_J
Forum Team (Retired)
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Re: Need more speed

Hello Pablo_Supremo, 

Thanks for posting Smiley Happy

Sorry for the connection problems. I can see a problem with your SNR levels and you're getting quite a lot of time-outs. 

Let's arrange for an engineer to visit to get this resolved. I'll send you the appointment info via PM (purple envelope, top right). 

Speak soon, 

Take care. 

Heather_J

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