on 22-02-2022 13:14
Red light will not go off, I have switched off twice and left for 30+ minutes and have reset 3 times but the red light still remains. It has been solid for 5 days now, it's not in modem mode and worked fine until the red light appeared.
The hub is in the open but feels quite warm to touch. I am worried it will eventually fail due to the temperature.
Answered! Go to Answer
on 02-03-2022 09:29
on 22-02-2022 13:25
Hello @antonyb1668,
Welcome, thanks for posting.
I am sorry for the issue with your Hub.
I will send you a private message so I can help you further.
Many thanks,
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on 22-02-2022 17:35
Thank you for talking to me in a private message @antonyb1668.
Please do let me know how the engineer visit goes 🙂
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 02-03-2022 09:29
Hub has been replaced.
Thanks for your help
on 04-03-2022 11:05
Hi antonyb1668
Thank you for updating the thread and letting us know 🙂
Please get in touch if we can assist in the future.