Menu
Reply
  • 1
  • 0
  • 0
tortoiseaplenty
Just joined
111 Views
Message 1 of 2
Flag for a moderator

NO DATA IN SPAIN

I was on virgin mobile, but never had internet in spain, made many many phone calls and tex messages to virgin, went all though settings etc, but still nothing. bought my new virgin new p20 pro great just went to spain was told it will work. Nothing time changed etc, no internet my Wife and Daughters all worked mine didn't. Back home now after a week of nothing now home only wifi internet working without wifi nothing. totally crap fed up with this new phone. and don't really want it now
0 Kudos
Reply
  • 897
  • 46
  • 76
Forum Team
Forum Team
95 Views
Message 2 of 2
Flag for a moderator

Re: NO DATA IN SPAIN

Hi Tortoiseaplenty,

 

Welcome to our Community Forum and sorry to hear that your experiencing mobile issues in Spain and at home.

 

Can you confirm whether your new phone was activated and worked in the UK before you went to Spain?

 

With roaming in Spain, did you enable roaming and disable International Call Barring? I know that you're back home but please see the following link for future reference - Roaming .

 

Are you able to make/receive any calls or texts at all?

 

What does the top of your phone say e.g. no service?

 

Thanks,

 

Lisa_CC

 

 

0 Kudos
Reply