on 28-09-2021 13:36
Apart from this I have spent 5 hours trying to get hold of somebody, the whatsapp just put me back in the wait, the phone keeps directing me to a text so this is the final go!
Is it too late to cancel?
on 28-09-2021 14:47
on 30-09-2021 19:02
Hey @bthomp,
Many thanks for you recent post and welcome to the forums. I'm so sorry to hear you've been having these connectivity issues so early on in your time with us.
I've been unable to locate your current account using your forums details - have you managed to get support in the meantime with our faults team?
If you're still in need of further assistance please don't hesitate to drop back and we'll do our best to help.
Kind regards,
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