Menu
Reply
  • 1
  • 0
  • 0
JustChris101
Joining in
82 Views
Message 1 of 3
Flag for a moderator

My Wi-Fi router has stopped working

I had a really weak connection this morning so I reset the router (turned it off and on again) but now it won't turn on at all.
Have I done something wrong or Is my router broken
0 Kudos
Reply
  • 2.85K
  • 214
  • 462
Tudor
Trouble shooter
56 Views
Message 2 of 3
Flag for a moderator

Re: My Wi-Fi router has stopped working

Phone customer services, your quickest route.  VM staff will pick up your post, but not for many days. 


There are 10 types of people: those who understand binary and those who don't
0 Kudos
Reply
  • 13.73K
  • 399
  • 1.58K
Forum Team
Forum Team
29 Views
Message 3 of 3
Flag for a moderator

Re: My Wi-Fi router has stopped working

Hi JustChris101,

So sorry about this. I suspect (would hope) that you've managed to resolve things since posting. If your Hub was faulty then a replacement should have been provided - I doubt you were responsible.
I've not been able to locate your Hub details as you were unable to use your home connection at the time of posting. But if you are continuing to have any issues please post an update on here and we'll be only too happy to help.

Welcome to our Forum Smiley Happy


Jen
Forum Team



0 Kudos
Reply