on 18-03-2023 16:12
I can connect via the wifi connection (as I type).
I have set VM Hub 4 in modem mode as I have my own router and network.
I have had problems before and the Hub 4 was replaced.
I have been on 1 Gb connection for approx. 2 years.
My problem is the Hub 4 ethernet ports have suddenly stopped working and I have no connection. My internal network works fine but cannot connect from internal router to VM Hub.
Anyone else have similar problem?
I have re-enabled the wifi and have tested connectivity to 1Gb+ so no problem on the ISP side.
Any ideas?
BTW I renewed my 1Gb a few months back - nobody sent an email about the Hub 5 upgrade - interesting
Answered! Go to Answer
on 19-03-2023 21:09
on 18-03-2023 16:20
18-03-2023 17:26 - edited 18-03-2023 17:26
Maybe your router WAN port is a problem? test with a PC to a port to the hub in modem mode or test in router mode?.
on 18-03-2023 17:30
There is a slim possibility that your WAN IP address has changed. So power off the VM hub and turn on again after a minute.
on 19-03-2023 21:09
on 19-03-2023 21:11
Consider this closed for now. Thanks all!
on 22-03-2023 08:26
Hi @hammerandtongs,
Thank you for your posts and welcome back to our community forums. We're here to help.
I'm so sorry to hear of the issues you've faced with your Hub 4 recently, though I'm glad to see that the advice from our community members has been helpful.
Please do let us know if there's anything more that we can assist you with today.
Thanks,