Moving router

[GamerNumpty]

I am wanting to move my Router upstairs and believe my address already has the connections in the room. Do i need to arrange an engineer or can i move the router myself

[jbrennand]

Just try it and see. The wall port should be active.

[GamerNumpty]

more worried that they may not permit us lowly people moving their equipment - is it permitted?

[jbrennand · Accepted solution]

Yes.. I have a Hub and 3 V6 boxes - I have swapped the V6's around once or twice. Just give ir a go.

[Beth_G]

Hi GamerNumpty,

Thanks for your post, welcome to the Community Forum!

You're more than welcome to move your equipment about in your home if you want to, however if you don't feel comfortable or don't quite know how, we'll be happy to schedule in a visit for you. There'd be a one off charge for this appointment however for £25.

Let us know 😀

[GamerNumpty]

how soon could a technician visit?

[Akua_A]

To best look into this, I have sent you a private message @GamerNumpty 

Please look out for the purple envelope and provide a response when you can.

Thanks,

[Gareth655]

Hi,

Can someone contact me to arrange moving my router upstairs please?

Thanks,

Gareth

[jbrennand]

Calling it in on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate).

It will be quicker. Its a routine request for them to process.

[Martin_N]

Hi Gareth655,

Thank you for your post and welcome to the community. 

We can certainly look to help with getting that booked in for you. 

There is a cost of £25. 

I will private message you now to confirm details. 

^Martin