on 07-07-2021 15:31
Hi
how do I request this. I’ve tried to call a few times but can’t work out how to request an engineer visit
thx
on 07-07-2021 15:34
on 07-07-2021 15:48
Not sure what you mean. I currently have 2 tv boxes in the house, but would like to move one up to the garden room. I gather an engineer will come and do this for a fee
on 07-07-2021 15:54
on 07-07-2021 15:56
It’s a TiVo box but I can’t work out how to book the engineer visit. Which selection do I make on the phone system
on 07-07-2021 15:58
on 07-07-2021 16:00
on 07-07-2021 16:07
@lotharmat wrote:
Personally, I'd wait it out on here for a for a forum rep -they are much better.
No argument there ! But IME - if you call in to change your package or installation (and not to report a "fault") they pick up pretty quickly 😎
VM staff can take a day or two or three - depending on how busy they are - but as you are in no immediate hurry.....
on 07-07-2021 16:16