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Modem Mode option not visible in Hub 3.0 admin screen

padraigodornain
Joining in

on ‎04-12-2021 17:59

Hey folks,

I want to set up a mesh network, have a 3rd party router I want to use, but when I log in to the Hub 3.0 admin (http://192.168.0.1) the option to switch the hub to modem mode is not visible. Any ideas? 

Thanks

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎04-12-2021 19:07

Hi @padraigodornain 

Are you based in the UK or Ireland?

If you are based in Ireland you'll need to speak to them to set it up for you.  https://www.virginmedia.ie/contact/ 

If you are based in the UK a reboot of the hub should allow you to see that option

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Adduxi
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Very Insightful Person
In response to newapollo

on ‎04-12-2021 19:16

Also if in Ireland ask to put back to IPv4 if you are a gamer as the IPv6 solution with Liberty Global in Ireland is no good for gaming.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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