Menu
Reply
  • 1
  • 0
  • 0
Brynka
Joining in
247 Views
Message 1 of 3
Flag for a moderator

Mobile data not working abroad

All my settings are as required, I frequently travel abroad and never have any roaming, while fellow travelers have a good 4G signal (also Virgin customers). Very irritating. Please help.

0 Kudos
Reply
  • 1.06K
  • 38
  • 52
Forum Team (Retired) David_Pn
Forum Team (Retired)
171 Views
Message 2 of 3
Flag for a moderator

Re: Mobile data not working abroad

Hi Brynka

 

Welcome to our forum pages and thank you for posting.

 

We are sorry to hear that you have been having ongoing issues with your roaming services.

 

Do you still require some help with this? If so please let us know and we can take a look on here for you. 

 

We look forward to hearing from you. 

 

Many thanks 

David_Pn
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply
  • 6.26K
  • 485
  • 1.03K
Tudor
Hero
161 Views
Message 3 of 3
Flag for a moderator

Re: Mobile data not working abroad

When I changed to a 4G SIM, same number, I lost roaming abroad for both voice and data. I followed instructions on web site and it reenabled them. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
0 Kudos
Reply