on 05-08-2021 12:13
Every morning I lose broadband access for between 1 to 5 minutes, several times between 08:00 and 11:00. It doesn't seem to happen thereafter. Whenever I check the service status it says it is OK and I obviously can't check it when I've got no access. Any idea what's going on and should I log it as a complaint? I have trouble finding where I put in a complaint though.
Answered! Go to Answer
on 22-08-2021 07:13
Thanks Molly,
Does seem to be a lot better now. I think I've only noticed about one outage in the past two to three days but I haven't been spending so much time on line.
Many thanks to all for the support and guidance.
John.
on 24-08-2021 08:27
Thanks for the update @PMBlogger,
Do feel free to come back to us if you experience any further service issues that need our attention
Kindest regards,
David_Bn
on 24-08-2021 08:40
on 26-08-2021 09:02
Great to hear all sorted PMBlogger 🙂
Do pop back if you ever need us
Kind regards,
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