I'm a Virgin BB customer with a SuperHub 3.0 in Stratford, East London (Area 22). For the past few days, I lose access to the internet for the whole evening. Things start to wobble about 6pm and then I can't reconnect until the next morning.
Attempting to connect brings me up a diagnostics page on 192.168.0.1, which doesn't function properly: it seems to get to 3% and then refreshes the page.
Using the Virgin online diagnostics (via my 3G connected phone) gets me the suggestion that my equipment might be turned off. But it isn't, and the coaxial cable is very snugly connected to.
I've had this box for well over six months without any problems, so I'm at a loss as to what could be going wrong on my side - and only at night. The router isn't running that hot either.