on 27-06-2021 18:40
Good afternoon,
Up until Thursday (around 3.30pm) I have had no issues with download speed, packet loss or latency. However, since Thursday (writing this on a Sunday) I have had the same issue from around 3.30pm until just past midnight (although it started at 11.30 am today). Now, in that time window, I get around 10mb download, 20 upload (usually somewhere between 200/230mb download, and 20 upload, and constant packet loss, with a jump in minimum latency. I will attach the BQM for reference. BQM have some example graphs, and the one they have that is similar supports an issue the ISP end possibly a traffic issue?
Any help would be very much appreciated.
on 27-06-2021 18:41
https://www.thinkbroadband.com/broadband/monitoring/quality/share/e9258d015b1f9a771efae75f7bf6646d5389aa63
on 27-06-2021 19:32
on 27-06-2021 19:42
Evening,
Thats the title as its the date I originally started a BMQ after some lag spikes around that date, and left it running ever since. The one posted is from today (should have mentioned that, apolagies).
I have checked. No reported issues in the area over the last few days (I've called it every day).
on 27-06-2021 19:45
https://www.thinkbroadband.com/broadband/monitoring/quality/share/e9258d015b1f9a771efae75f7bf6646d5389aa63
on 27-06-2021 20:15
I unfortunately don't have anything to really add or advice, but thought I'd chime in that I've also been getting this issue since Thursday (though it got much worse since Friday). I noticed some images on some sites were taking a while to load, and checked my BQM to notice latency spikes and consistent packet loss. Definitely not how my BQM looks normally. I tried rebooting my hub but it didn't solve it at all.
Since then the latency has been consistently peaking around 4-6pm which is accompanied by packet loss, and seems to remain that way until around 11pm-12am then it goes back to normal. I've noticed my download speed has dropped as low as 5mbps during these times (it's normally 40-80mbps on most of my devices that are connected through wifi, 150-200mbs on ethernet connections), my upload usually remains around 20mbps though.
He's a link to my live BQM: https://www.thinkbroadband.com/broadband/monitoring/quality/share/b6eee51c4184b8d115d1e055058dbde82b...
on 27-06-2021 20:59
@Uralowl1 wrote:I unfortunately don't have anything to really add or advice, but thought I'd chime in that I've also been getting this issue since Thursday (though it got much worse since Friday). I noticed some images on some sites were taking a while to load, and checked my BQM to notice latency spikes and consistent packet loss. Definitely not how my BQM looks normally. I tried rebooting my hub but it didn't solve it at all.
Since then the latency has been consistently peaking around 4-6pm which is accompanied by packet loss, and seems to remain that way until around 11pm-12am then it goes back to normal. I've noticed my download speed has dropped as low as 5mbps during these times (it's normally 40-80mbps on most of my devices that are connected through wifi, 150-200mbs on ethernet connections), my upload usually remains around 20mbps though.
He's a link to my live BQM: https://www.thinkbroadband.com/broadband/monitoring/quality/share/b6eee51c4184b8d115d1e055058dbde82b...
Seems There is an issue with the Quality monitor as many on here are reporting very similar graphs
mine is identical to yours just now
https://www.thinkbroadband.com/broadband/monitoring/quality/share/2ab4bf6dc83fe7b9b0fd74f01d3b2dd487262457
on 27-06-2021 21:09
Well it does seem I'm not alone. I wonder if we are in similar areas?
Just done another speed test. Managed 8mbs.
27-06-2021 21:12 - edited 27-06-2021 21:14
@Mills78 wrote:Well it does seem I'm not alone. I wonder if we are in similar areas?
Just done another speed test. Managed 8mbs.
I am in BR1 Bromley area, which speed test are you using as the one on ThinkBroadband shows me at 3mbs, although using another I am showing >600mbs,
on 27-06-2021 21:35
Ah, I'm down in Kent. Speedtest.net is the one I've always used. Just strange how this has appeared for a few of us on Thursday.
I've tried a few different devices for the test as well, with results being 1 or 2 mb different.
Does the other one provide any info on ping/ packet loss?