cancel
Showing results for 
Search instead for 
Did you mean: 

Large downloads killing wifi

garbs123
Tuning in

Wifi in the house is fine until I start doing any large downloads (Windows updates/downloading games on Steam)

It's fine for a few minutes then BOOM, all devices have no internet (wifi).

Not sure if it's some sort of throttling that the hub just cuts out or a faulty hub (I have a Hub 3.0) - Have to then restart the Hub to restore.

Anyone else had this or any ideas or how to fix this? 

5 REPLIES 5

Adduxi
Very Insightful Person
Very Insightful Person

Use an Ethernet cable. The Hub sounds like it is being overloaded. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Our Hub 3 has reliable WiFi

We have Disabled Channel Optimisation and selected Manual Channels on both bands.

Unable to use an ethernet - every device is wifi only 😞

Oooo ok thanks ill give that a try

If it help below is how we have our Hub 3 WiFi ... image may take time to show ...

Also on the Security page we have Security set to WPA2-PSK  ( with the older WPA-PSK mode disabled to stop iPhone weak security grumbles )

Client62_0-1675886169694.png