Lag and wireless connection loss. Could someone please give my levels a once over?

[Jack_C]

This has been going on for about a week now across multiple devices. Usually these things tend to right themselves in short order, but it's starting to become a bit of a nuisance. There doesn't appear to be a trigger I can pinpoint, I just noticed my messages in various messaging apps and clients weren't sending and Discord in particular would say 'Connecting...' until it reconnected (sometimes after half an hour on mobile data) and send all the messages at once. I am also experiencing random disconnections in online games on my laptop and slow download speeds in some applications.

Thank you!

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	139000000	6.6	40	256 qam	1
2	147000000	6.5	40	256 qam	2
3	155000000	6.5	40	256 qam	3
4	163000000	6.5	40	256 qam	4
5	171000000	6.6	40	256 qam	5
6	179000000	6.8	40	256 qam	6
7	187000000	7	40	256 qam	7
8	195000000	7	40	256 qam	8
9	203000000	7	40	256 qam	9
10	211000000	6.9	40	256 qam	10
11	219000000	7	40	256 qam	11
12	227000000	7.1	40	256 qam	12
13	235000000	7.1	40	256 qam	13
14	243000000	7.1	40	256 qam	14
15	251000000	7.1	40	256 qam	15
16	259000000	7.3	40	256 qam	16
17	267000000	7.3	40	256 qam	17
18	275000000	7.3	40	256 qam	18
19	283000000	7.5	40	256 qam	19
20	291000000	7.4	40	256 qam	20
21	299000000	7.5	40	256 qam	21
22	307000000	7.8	40	256 qam	22
23	315000000	7.5	40	256 qam	23
24	323000000	7.5	40	256 qam	24

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	40.9	181	0
2	Locked	40.3	491	9
3	Locked	40.3	647	14
4	Locked	40.3	541	12
5	Locked	40.3	288	0
6	Locked	40.9	102	0
7	Locked	40.3	100	0
8	Locked	40.3	109	0
9	Locked	40.3	127	0
10	Locked	40.3	130	0
11	Locked	40.3	114	0
12	Locked	40.3	75	0
13	Locked	40.3	67	0
14	Locked	40.3	89	0
15	Locked	40.3	139	0
16	Locked	40.9	135	0
17	Locked	40.9	96	0
18	Locked	40.3	65	0
19	Locked	40.3	38	0
20	Locked	40.3	47	0
21	Locked	40.3	61	0
22	Locked	40.9	66	0
23	Locked	40.3	128	0
24	Locked	40.3	88	0

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	25800000	42	5120	64 qam	4
2	46200000	43	5120	64 qam	1
3	32600029	42	5120	64 qam	3
4	39399989	42.3	5120	64 qam	2

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	0	0	1	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	1	0
4	ATDMA	0	0	0	0

General Configuration

Network access	Allowed
Maximum Number of CPEs	1
Baseline Privacy	Enabled
DOCSIS Mode	Docsis30
Config file	cmreg-vmdg505-bbt060+voc-b.cm

Primary Downstream Service Flow

SFID	18562
Max Traffic Rate	230000061
Max Traffic Burst	42600
Min Traffic Rate	0

Primary Upstream Service Flow

SFID	18561
Max Traffic Rate	22000061
Max Traffic Burst	42600
Min Traffic Rate	0
Max Concatenated Burst	42600
Scheduling Type	BestEffort

[Matthew_ML]

Hey Jack_C, thank you for reaching out and I am sorry to see you are having some connection related issues.

Also thank you for sending these screenshots over.

I would like to run some tests with you on this, so I am going to send you a PM.

Please can you keep an eye out for the purple envelope. Thanks