on 04-04-2022 08:59
Do't think my power signal is higher enough as suppose to be near zero, hence why I get lots of issues with losing wifi dropping out and issues with Teams meetings. Not good enough imo.
regards
Answered! Go to Answer
on 04-04-2022 16:55
on 04-04-2022 16:55
on 04-04-2022 19:55
DownStream
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 515000000 | -7.5 | 37 | 256 qam | 48 |
2 | 331000000 | -4.4 | 38 | 256 qam | 25 |
3 | 339000000 | -4.7 | 38 | 256 qam | 26 |
4 | 347000000 | -5.2 | 38 | 256 qam | 27 |
5 | 355000000 | -5.7 | 38 | 256 qam | 28 |
6 | 363000000 | -6 | 38 | 256 qam | 29 |
7 | 371000000 | -6.5 | 37 | 256 qam | 30 |
8 | 379000000 | -6.5 | 38 | 256 qam | 31 |
9 | 387000000 | -6.5 | 38 | 256 qam | 32 |
10 | 395000000 | -6.5 | 38 | 256 qam | 33 |
11 | 403000000 | -6.7 | 37 | 256 qam | 34 |
12 | 411000000 | -7 | 37 | 256 qam | 35 |
13 | 419000000 | -7.4 | 37 | 256 qam | 36 |
14 | 427000000 | -7.4 | 37 | 256 qam | 37 |
15 | 435000000 | -7.4 | 37 | 256 qam | 38 |
16 | 443000000 | -7.4 | 37 | 256 qam | 39 |
17 | 451000000 | -7.2 | 37 | 256 qam | 40 |
18 | 459000000 | -7.2 | 37 | 256 qam | 41 |
19 | 467000000 | -7.5 | 37 | 256 qam | 42 |
20 | 475000000 | -7.5 | 38 | 256 qam | 43 |
21 | 483000000 | -7.5 | 37 | 256 qam | 44 |
22 | 491000000 | -7.7 | 37 | 256 qam | 45 |
23 | 499000000 | -7.7 | 37 | 256 qam | 46 |
24 | 507000000 | -7.7 | 37 | 256 qam | 47 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 37.6 | 12856 | 2180 |
2 | Locked | 38.6 | 16514 | 4278 |
3 | Locked | 38.6 | 16225 | 4768 |
4 | Locked | 38.6 | 15850 | 5533 |
5 | Locked | 38.9 | 15297 | 6458 |
6 | Locked | 38.6 | 13615 | 8731 |
7 | Locked | 37.6 | 14158 | 7746 |
8 | Locked | 38.6 | 13336 | 3731 |
9 | Locked | 38.6 | 15250 | 3482 |
10 | Locked | 38.6 | 14899 | 6506 |
11 | Locked | 37.6 | 14028 | 3245 |
12 | Locked | 37.6 | 13408 | 3181 |
13 | Locked | 37.6 | 13666 | 3184 |
14 | Locked | 37.6 | 14212 | 3384 |
15 | Locked | 37.6 | 14442 | 4147 |
16 | Locked | 37.3 | 14060 | 4940 |
17 | Locked | 37.6 | 15162 | 6220 |
18 | Locked | 37.3 | 14392 | 6185 |
19 | Locked | 37.6 | 14277 | 2955 |
20 | Locked | 38.6 | 12498 | 2640 |
21 | Locked | 37.6 | 12403 | 2656 |
22 | Locked | 37.6 | 12236 | 2684 |
23 | Locked | 37.6 | 12323 | 2556 |
24 | Locked | 37.6 | 12380 | 2448 |
on 04-04-2022 19:56
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 39400017 | 46.8 | 5120 | 64 qam | 12 |
2 | 46199986 | 45.8 | 5120 | 64 qam | 11 |
3 | 53700000 | 46.8 | 5120 | 64 qam | 10 |
4 | 60300017 | 46.8 | 5120 | 64 qam | 9 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
on 04-04-2022 19:56
TimePriorityDescription04/04/2022 07:31:55noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;04/04/2022 07:31:46Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;04/04/2022 07:29:47noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;04/04/2022 07:16:7Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;03/04/2022 15:12:30Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;31/03/2022 22:09:55criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;30/03/2022 19:43:6noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;30/03/2022 19:43:6ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;28/03/2022 06:10:21criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;27/03/2022 07:43:6noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;27/03/2022 07:43:6ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;24/03/2022 06:25:10criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;23/03/2022 19:43:6noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;23/03/2022 19:43:6ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;22/03/2022 02:00:31criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;21/03/2022 19:41:47Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;21/03/2022 08:04:54criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;20/03/2022 07:43:6noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;20/03/2022 07:43:6ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;18/03/2022 23:13:1criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
Think Broadband
[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/f3d54e9f2a8a02044697bb6f3aee67d104... Broadband Ping[/url]
on 04-04-2022 20:18
on 06-04-2022 07:13
on 06-04-2022 13:53
on 08-04-2022 18:32
Thank you for your post and welcome to our community.
I am sorry to hear about the broadband issues you have been having.
I have taken a look at things from our end and can see you have had an engineer visit since posting.
Has this improved things for you?
Please pop back to us when you can.
Vikki - Forum Team
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