on 18-03-2023 21:26
All in the title. Broadband wasn't working. Some posts suggested a factory reset. Now it's asking for CM IP address.
Answered! Go to Answer
on 19-03-2023 22:45
You should always be able to log into the hub with an Ethernet cable.
on 18-03-2023 21:42
on 18-03-2023 21:56
Anything I can do? Neighbours are fine.
on 18-03-2023 22:02
on 18-03-2023 22:35
on 19-03-2023 08:03
Not new at all. Seems to be working now but can't yet login to it to check the status.
on 19-03-2023 19:15
Internet connection keeps coming and going, dropping in and out. Very frustrating. Engineer not coming for another 48 hours.
on 19-03-2023 22:45
on 20-03-2023 11:51
That's what I've been doing. It was unresponsive for a while. When it came back it cycles between various stages of requesting an IP address and other things. I post what the engineer tells us tomorrow.
on 22-03-2023 12:40
Hi there @SJClark
Thank you so much for your post and welcome to the community forums, it's great to have you back.
I am so sorry that you have faced this issue with your connection and thank you for updating us. Can I ask how things are looking now the engineer has been?