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Issues in BD20

sarahqui
Tuning in

Anyone else having constant issues in BD20? Our Internet goes off every single day lately (usually morning and evening when we need it most) It's currently off at the moment. 

6 REPLIES 6

Keltosh
Dialled in

Yes we are BD20 ( on the Network Trial ) & this last week we have been  suffering the same issues.

No internet at the moment. Was hoping to watch the footy later. If are service returns I’ll post again.

Regards.

Thanks, are you back on this morning? Ours is still off, keep getting a blue flashing light on the hub 

Keltosh
Dialled in

Good morning, still off in BD20 ( area 14 ) and hub has blue flashing light. My neighbour messaged me & he is also having the same issues.

I am at home this morning so will phone Virgin at 8am and chase it up. Regards.

Hi Keltosh,

Thank you for reaching back out, sorry to see you were still facing issues with your services on Friday, how are things today?

Regards

Paul.

All good thanks Paul, the issues were resolved Friday afternoon, service has been fine since. Regards.

Hi @Keltosh, thank you for your response. That's great to hear 😀

If you have any further problems, please don't hesitate to contact us.

Regards,
Daniel