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Nickyturbo
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Re: Ios13 issues

I have had the same issues since Virgin updated the firmware of my superhub 3 about two months ago. My iPhone was connected but it on a speedtest was getting almost nothing and it would stop half way through the test. The old iPad with old firmware was working perfectly.

I have a Fingbox that plugs in to my router and monitors my connections etc, anyway according to that my iPhone 11pro was on channel 6(2.4Ghz) but when I logged into the router it said that my iPhone was on the 5Ghz network, as I don't really need the 2.4Ghz network I have disabled it and it has solved my problem.

I would assume giving the 2g and 5g networks a different name would also work.

I hope this helps

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Robert_P
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Message 12 of 12
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Re: Ios13 issues

Hello Nickyturbo,

 

Thanks for taking the time to post in regards to the iOS issues and what you have done to resolve these, we appreciate you sharing this with the community.

 

If there is anything we can help you with in the future, please don't hesitate to get in touch.

 

Rob

 

 

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