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Internet station

Deano19741
Joining in

Some idiot in a car has crashed into the internet station (box) and it's bent double with wires all over. Do I have to report this or will virgin know? 

5 REPLIES 5

g0akc
Problem sorter

There's a online form to report it ;

https://www.virginmedia.com/help/reportingdamage

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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!

Cheers someone else must have reported it because we're back on now 

Zach_R
Forum Team
Forum Team

Hi @Deano19741,

Thank you for your posts and welcome to our community forums. We're here to help.
 

I am so sorry to hear that this has happened, but I'm glad to hear you're up and running. Can you see if the cabinet has been tended to and repaired? If not, would you mind providing a photo so we can see the current damage?
 

Thanks,
 


Zach - Forum Team
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It's all been fixed this morning thanks 👍 

Thanks for the update Deano19741

We are here if you need anything else at all 

Have a great weekend 

Gareth_L