on 07-03-2022 04:00
Some idiot in a car has crashed into the internet station (box) and it's bent double with wires all over. Do I have to report this or will virgin know?
on 07-03-2022 09:03
There's a online form to report it ;
https://www.virginmedia.com/help/reportingdamage
on 07-03-2022 13:08
Cheers someone else must have reported it because we're back on now
on 09-03-2022 13:13
Hi @Deano19741,
Thank you for your posts and welcome to our community forums. We're here to help.
I am so sorry to hear that this has happened, but I'm glad to hear you're up and running. Can you see if the cabinet has been tended to and repaired? If not, would you mind providing a photo so we can see the current damage?
Thanks,
on 09-03-2022 13:35
It's all been fixed this morning thanks 👍
on 11-03-2022 15:44
Thanks for the update Deano19741
We are here if you need anything else at all
Have a great weekend
Gareth_L