on 29-04-2021 20:55
Hello everyone
having problems with hub 3 and deco m5
internet has dropped a lot
down stairs sitting next to hub fluctuating from 350mbps drops to 230bmps
adults bedroom normally gets about 130 to 150mbps
but now getting 40 to 50mbps
kids room 30mbps usually 70 to 90mbps
ive rest hub 3 a few times still nothing
then deleted the whole lot and reinstalled but still the same
why has it dropped so much when kids go online for gaming lags really bad
Is there any other fixes I can do as was fine about a week ago
Many thanks
Answered! Go to Answer
on 29-04-2021 22:01
What speed do you get wired into the main deco that’s connected to the hub?
on 14-05-2021 15:40
@Hammer82 wrote:how canes I still getting drop offs
I have 3 pals all running Deco M5 systems successfully. Did you set it up again from scratch as per message 5?
What exactly is going wrong? The first unit is connected to the Hub which is in modem mode correct? Then you get full speeds over wifi when close to that unit and if you plug one computer into the Deco's second ethernet port that gets full speeds as well correct?
The other 2 Deco's were paired to this over wifi using the TP-Link app to get the optimal positions correct? So then, what speeds do you get on wifi and from the ethernet ports on the other 2 units - and which is "glitching" - does that mean dropping out or fluctuating speeds?
Whats the layout of the house and what are the walls floors made from etc? Might something in between the units be "interfering". What happens if you try connecting the second unit directly to the first unit by a long trailing ethernet cable instead of over wifi - just as a test?
15-05-2021 16:33 - edited 15-05-2021 16:51
Hello John
sorry I forgot to mention I’ve got 3 computers plugged straight into the deco and still get low internet
I’ve deleted the deco setup and rest hub gonna reconnect all again as in message 5
this will be the 5th time now I’ve done it works for abit then goes all slow speed again after 4 days or so
will update in abit
if not think new router but not sure on what one just want the kids to be able to play gaming without a issue
cheers
tony
on 29-04-2021 20:56
on 29-04-2021 21:08
Yeah hub is in modem mode
on 29-04-2021 21:10
Also should I keep 2.4ghz and 5ghz on or just have one of them on ?
on 29-04-2021 21:17
on 29-04-2021 21:23
If you’re not in modem mode it could just be limitations of the mesh system.
Have you turned QOS off?
on 29-04-2021 21:34
I’ve check hub is in modem mod just to double check it
how do you turn QOS off with deco system
on 29-04-2021 21:37
@Hammer82 wrote:
how do you turn QOS off with deco system
Check the Deco manual/instructions ?
on 29-04-2021 22:00
Just tried few different settings in the qos as can’t turn it off fully
still coming back low mbps
on 29-04-2021 22:01
What speed do you get wired into the main deco that’s connected to the hub?