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Internet problems

archer2005uk
Joining in

Hi i have 350mbps and i am only get 8mbps wired an actually getting more though wifi at 30 mbps i have done the usual switch it off rest start but its still the same any ideas how to fix this issue 

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Serena_C
Forum Team (Retired)
Forum Team (Retired)

Hi @archer2005uk

Welcome to our Community Help Forum 🙂

Sorry to hear you are experiencing sluggish speeds on a wired connection, that is not ideal at all. I'd like to take a look at your account to run diagnostics and check to see if we need to send an engineer. I will send you a private message to obtain the details required now.

Kind regards,

Serena