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ThreePhase
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Internet problem - Slow Speeds

I just had a problem with the internet speed to my main computer with both wired LAN and Wi-Fi, getting download speeds of less than 1Mb. Although all my other devices connecting, whether wired directly to the router or with Wi-Fi were fine. I found out that the problem was a program that I had accidentally downloaded called SmartByte which detects and prioritizes your critical video and communication traffic. Not knowing I had downloaded this I thought that I had a problem with my LAN card, after uninstalling the program my speeds were back up  to their normal 108Mb. 

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Forum Team (Retired) Louise_F
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Re: Internet problem - Slow Speeds

Hi ThreePhase,

Thank you for taking the time to post in the Community about this. I'm sure this will help some of our customers.

If you have any further issues you know where to find me. 
In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.
Take care,
Louise

Forum Support Team


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