on 24-08-2022 10:46
Hi, I live around the NG19 area and work evenings so don't get in from work until around 12.
We've been having a problem for months now where around midnight to 1 in the morning our Virgin media WiFi and ethernet connection will constantly turn on and of, on and off for about 2-3 hours.
It's been happening about 3-4 days a week but what's been more annoying is that it's been happening for months... Well into lockdown times.
Forcing me to use my mobile phone data to watch Netflix or YouTube ect...
Also would just like to throw in that internet speeds at night generally slow down for no particular reason, doesn't make sense concidering less people in the area should be using it.
Does anyone know what might be going on?
Answered! Go to Answer
on 24-08-2022 13:31
Hi @Deathatomic
Welcome to the community
Sorry to hear you're having intermittent issues that occurs at night. I haven't seen any reasons for these issues at our side and everything looks in specification currently.
Are you able to create a Broadband quality monitor as suggested by jbrennand. If you fully reboot your router and let the data collect then post your live graph to the thread so we can see what happens at night at the router. With this information we'll be able to investigate further.
on 24-08-2022 13:10
on 24-08-2022 13:31
Hi @Deathatomic
Welcome to the community
Sorry to hear you're having intermittent issues that occurs at night. I haven't seen any reasons for these issues at our side and everything looks in specification currently.
Are you able to create a Broadband quality monitor as suggested by jbrennand. If you fully reboot your router and let the data collect then post your live graph to the thread so we can see what happens at night at the router. With this information we'll be able to investigate further.