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Internet not working

  • My internet was intermittent so I called and followed the procedure set out and rebooted the hub not I cant get anything and cant get though to anyone, are call centres open, when I call it says they are closed.
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Alessandro Volta
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Re: Internet not working

What’s not working exactly?

What are the lights on the hub doing?


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Re: Internet not working

Hi Sarah123456789, 

 

Welcome to the community and thank you for posting. 

 

I am very sorry to hear you have been experiencing issue with your service. 

In order for us to assist, can you please expand on the issue?

 

Is the service dropping completely and is this on both wired and wireless connections?

 

 

 

 

Nat
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