I’ve just made a payment and now my internet has stopped working. The lights are either frozen or the arrow at the bottom of my hub is green. I’ve tried the connection side of things and it just says to book an engineer. Any advise?
Try the troubleshooting >> Guide <<.
Thanks for your post and welcome to our community.
Really sorry about the internet issues and the delay in getting back to you.
How're things looking now, did you try the troubleshooting guide?
Do let us know if you need further assistance.