Went down on the 10/04/2019 at about 1pm.Rebooted modem, turned it off for 5 minutes and tried modem mode. No difference.Issue is the same with wifi and RJ45 connectionSuper Hub 2VMDG485
With only one downstream channel and no upstream ones your circuit is in serious problems. Phone customer services and report the fault.
All fixed. Engineer came out and the hub was dead. He put a new one in, made sure all was well and now the internet is working tip top