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Amc1231
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Internet keeps dropping

Internet keeps dropping over the past 48 hours. All connections checked. Modem turned on and off etc. 

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gary_dexter
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Alessandro Volta
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Re: Internet keeps dropping

Dropping wired or wireless connections?

What do the lights on the hub do when it drops?

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Beth_G
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Re: Internet keeps dropping

Hi Amc1231,

 

Welcome to the Community Forums. Apologies for our delayed response.

 

I'm sorry to hear you've been having trouble with your broadband service recently. I've been unable to locate your account using your forum information so I'm afraid I cannot check the back end of your services at the moment. 

 

How have things been since posting? Are there any known outages showing in your postcode area here

 

Let us know if you do still need help.

 

Beth

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