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Internet issues

KITCAT1
Joining in

Hi, I had virgin tv, phone and broadband installed three days ago and I'm having issues getting WiFi downstairs. The router is upstairs. 

I contacted virgin and they want £8 extra a month for a booster/hub but I don't want to pay extra. I've tried to get it for free with no success. I'm still within my 14 day cooling off period. Has anyone any suggestions? I really don't want to go back to Sky. 

Additionally, I'm having issues with netflix the sound is jittery and squeaky... I know it sounds daft. 

I was thinking of buying an Atria mesh kit home wifi system from Currys to strengthen my wifi. Would this help with the poor WiFi signal downstairs? 

 

 

1 REPLY 1

Matthew_ML
Forum Team
Forum Team

Hey KITCAT1, thank you for reaching out and a warm welcome to the community I am so sorry to hear about this.

I have taken a look and I can see you've spoke to the team since this post have they managed to help at all? 

Matt - Forum Team


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