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Internet drops out / lag spikes

Riddy
On our wavelength

on ‎26-06-2021 16:10

Hi,

I've been recommended to post here, although it seems there's a lot of people with the same issue as me, but I will follow the channels to see what happens.

For some months now, my wife and I have been experiencing latency issues. These can show up as showing as 'connected' but not (pages won't load, WhatsApp messages will not send/receive etc). Also, whilst gaming, disconnects and spikes.

I've tried multiple restarts, 2 complete factory resets of the Hub 3, but nothing seems to help. The download speeds (on the 5ghz) is absolutely fine, but it's the latency/drop outs that are the real issue. Strangely, my neighbour who is also with Virgin Media has the exact same issue!

We only use WiFi, and have not had the problem show itself until a few months ago.

Here's the info from the Router Status page.

Downstream bonded channels

Downstream bonded channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked38.94471
2Locked38.63190
3Locked38.635211
4Locked38.63180
5Locked37.648343
6Locked37.66200
7Locked37.692917
8Locked38.610170
9Locked38.65550
10Locked37.66890
11Locked37.649734
12Locked38.64540
13Locked38.64470
14Locked38.685811
15Locked38.63320
16Locked38.648513
17Locked38.637316
18Locked38.64770
19Locked38.64100
20Locked38.942326
21Locked38.93790
22Locked38.932913
23Locked38.62850
24Locked38.635630

 

Refresh data
Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
16030000045.8512064 qam1
24620000044.5512064 qam3
33940000044.3512064 qam4
45370000045.3512064 qam2


Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0040
2ATDMA0050
3ATDMA0050
4ATDMA0040

 

 

Refresh data
Network LogTime Priority Description
26/06/2021 14:05:45noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/06/2021 10:03:30ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/06/2021 15:17:3criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/06/2021 22:03:30ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
21/06/2021 00:50:24criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/06/2021 12:40:50noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/06/2021 10:06:24criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/06/2021 10:03:30ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/06/2021 23:22:12criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/06/2021 22:03:30ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
12/06/2021 01:09:4criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/06/2021 10:03:30ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/06/2021 05:09:41criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/06/2021 22:03:30ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/06/2021 16:29:14criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/06/2021 10:03:30ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/06/2021 05:31:52noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/06/2021 16:01:34ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
31/05/2021 16:08:59criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
30/05/2021 16:54:48noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

 

Thanks in advance for any help

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16 REPLIES 16

Yakidd91
On our wavelength

on ‎27-06-2021 07:55

Hi,

Do you have a device with an Ethernet port that you could run some speedtests with? Fast.com has some advanced options that let you hammer your connections home.

The reason I ask is because it's important to figure out if the issue lies with WiFi (interference for example. Those sky wifi APs can be nasty!) or the Modem.

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jbrennand
Very Insightful Person
Very Insightful Person
In response to Yakidd91

on ‎27-06-2021 12:38

You are missing a table of data for the Down channels - the on showing the power levels and SNR.

Might also be worth resetting the error levels to 0 by switching the Hub off for 5' first.

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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David_Bn
Forum Team
Forum Team

on ‎28-06-2021 16:22

Thanks for your post @Riddy and a very warm welcome to you

 

Are you able to update us on the state of the connection? Can you also look into the posts from @Yakidd91 and @jbrennand?

 

Have you attempted to do a pin hole reset on the hub?

 

Kindest regards,

 

David_Bn

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Riddy
On our wavelength
In response to David_Bn

on ‎03-07-2021 17:38

Hi,

 

Been away for a few nights so been unable to check. I have reset the router using the pin hole twice. Still the same unfortunately. Here is the data again from today. I have restarted the router since the last time again to see if that helps.

 

This is all the data in the Downstream, Upstream and Network Log tabs. If you need the others, let me know. If this doesn't help, I will purchase a LAN cable to try fast.com as suggested to see if that shows anything, but would like to undertake other avenues in the mean time.

 

 

 

Thanks

 

Downstream:

 

Refresh data

Downstream bonded channels

Channel               Frequency (Hz) Power (dBmV)  SNR (dB)              Modulation        Channel ID

1              331000000           1.2          38           256 qam              25

2              203000000           0.7          38           256 qam              9

3              211000000           0.5          38           256 qam              10

4              219000000           0.2          38           256 qam              11

5              227000000           0              37           256 qam              12

6              235000000           -0.7        37           256 qam              13

7              243000000           -1            37           256 qam              14

8              251000000           -0.9        38           256 qam              15

9              259000000           -0.7        38           256 qam              16

10           267000000           -0.5        37           256 qam              17

11           275000000           -0.2        37           256 qam              18

12           283000000           0.2          38           256 qam              19

13           291000000           0.2          38           256 qam              20

14           299000000           0.4          37           256 qam              21

15           307000000           1              38           256 qam              22

16           315000000           1              38           256 qam              23

17           323000000           1              38           256 qam              24

18           339000000           1              38           256 qam              26

19           347000000           0.9          38           256 qam              27

20           355000000           1.2          38           256 qam              28

21           363000000           1.4          38           256 qam              29

22           371000000           1              38           256 qam              30

23           379000000           1              38           256 qam              31

24           387000000           0.7          38           256 qam              32

 

 

Downstream bonded channels

Channel               Locked Status    RxMER (dB)        Pre RS Errors      Post RS Errors

1              Locked  38.6        104         0

2              Locked  38.6        57           0

3              Locked  38.6        62           0

4              Locked  38.6        45           0

5              Locked  37.3        100         0

6              Locked  37.6        137         0

7              Locked  37.3        177         0

8              Locked  38.6        212         0

9              Locked  38.6        123         0

10           Locked  37.6        135         0

11           Locked  37.6        85           0

12           Locked  38.6        77           0

13           Locked  38.6        88           0

14           Locked  37.6        152         0

15           Locked  38.6        60           15

16           Locked  38.6        147         0

17           Locked  38.9        66           0

18           Locked  38.6        87           0

19           Locked  38.6        124         0

20           Locked  38.6        83           13

21           Locked  38.9        77           0

22           Locked  38.6        69           0

23           Locked  38.9        50           0

24           Locked  38.6        73          

0

 

 

 

Upstream:

 

 

 

Refresh data

Upstream bonded channels

Channel               Frequency (Hz) Power (dBmV)  Symbol Rate (ksps)          Modulation        Channel ID

1              60300000             45.5        5120       64 qam 1

2              46200000             44.5        5120       64 qam 3

3              53700000             45.3        5120       64 qam 2

4              39400000             44.5        5120       64 qam 4

 

 

Upstream bonded channels

Channel               Channel Type     T1 Timeouts       T2 Timeouts       T3 Timeouts       T4 Timeouts

1              ATDMA 0              0              0              0

2              ATDMA 0              0              1              0

3              ATDMA 0              0              2              0

4              ATDMA 0              0              4             

0

 

 

 

Network Log:

 

Refresh data

Network Log

Time      Priority Description

02/07/2021 18:59:28       Error      DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

30/06/2021 22:34:7         critical   No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

29/06/2021 14:55:24       Error      DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

26/06/2021 19:50:14       critical   No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

26/06/2021 14:05:45       notice   LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

25/06/2021 10:03:30       Error      DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

22/06/2021 15:17:3         critical   No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

21/06/2021 22:03:30       Error      DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

21/06/2021 00:50:24       critical   No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

20/06/2021 12:40:50       notice   LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

18/06/2021 10:06:24       critical   No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

18/06/2021 10:03:30       Error      DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

14/06/2021 23:22:12       critical   No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

14/06/2021 22:03:30       Error      DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

12/06/2021 01:09:4         critical   No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

11/06/2021 10:03:30       Error      DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

08/06/2021 05:09:41       critical   No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

07/06/2021 22:03:30       Error      DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

04/06/2021 16:29:14       critical   No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

04/06/2021 10:03:30       Error      DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

 
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Hayley_S
Forum Team (Retired)
Forum Team (Retired)
In response to Riddy

on ‎04-07-2021 12:34

Hello @Riddy.

 

Welcome back to the community page, thank you for posting on here.

 

I am sorry about your current internet issues.

 

I will send you a private message so I can investigate this further.

 

Many thanks

 

 

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide
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Hayley_S
Forum Team (Retired)
Forum Team (Retired)
In response to Riddy

on ‎04-07-2021 15:15

Hello @Riddy.

 

Thank you for talking to me in private, I am glad that I was able to help you for now.

 

Please do keep us up to date with how it goes.

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide
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Riddy
On our wavelength
In response to Hayley_S

on ‎15-07-2021 09:33

Hi,

 

I had an engineer out who replaced some of my extension cables to the TiVo box, as he said that that can have an effect on the internet.

 

Unfortunately, the issue is still happening but I have further information.

 

When the drop outs occur, most of the time we still get the WiFi signal, but no webpages load etc until we disconnect, and reconnect.

 

This makes me think it may be an issue with losing connection the ISP, rather than the router, but unsure as no expert.

All I know, is it's still a problem every day.

 

Thanks

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lotharmat
Community elder
In response to Riddy

on ‎15-07-2021 12:40

Post up your logs and stats again - let's see if we can spot anything!



------------------------------------------------------------------
Hub 3 - Modem Mode - TP-Link Archer C7

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Riddy
On our wavelength
In response to lotharmat

‎15-07-2021 15:40 - edited ‎15-07-2021 15:40

Here they are, thanks.Had to post as plain text due to it being over 20,000 characters with the tables from copy & paste 😞 Am currently running a BQM and will post that in a couple of days

Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 331000000 1.7 38 256 qam 25
2 203000000 1.2 38 256 qam 9
3 211000000 0.9 38 256 qam 10
4 219000000 0.7 38 256 qam 11
5 227000000 0.4 37 256 qam 12
6 235000000 0.2 37 256 qam 13
7 243000000 -0.2 37 256 qam 14
8 251000000 -0.5 37 256 qam 15
9 259000000 -0.2 37 256 qam 16
10 267000000 0 37 256 qam 17
11 275000000 0.2 37 256 qam 18
12 283000000 0.5 38 256 qam 19
13 291000000 0.9 38 256 qam 20
14 299000000 1.2 38 256 qam 21
15 307000000 1.2 38 256 qam 22
16 315000000 1.2 38 256 qam 23
17 323000000 1.4 38 256 qam 24
18 339000000 1.5 38 256 qam 26
19 347000000 1.5 38 256 qam 27
20 355000000 1.5 38 256 qam 28
21 363000000 1.7 38 256 qam 29
22 371000000 1.7 38 256 qam 30
23 379000000 1.5 38 256 qam 31
24 387000000 1.4 38 256 qam 32

 

Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 38.6 251 0
2 Locked 38.6 223 0
3 Locked 38.2 296 0
4 Locked 38.6 261 0
5 Locked 37.6 276 0
6 Locked 37.6 369 0
7 Locked 37.6 468 0
8 Locked 37.6 613 0
9 Locked 37.3 433 0
10 Locked 37.6 447 0
11 Locked 37.6 351 0
12 Locked 38.6 334 0
13 Locked 38.6 265 0
14 Locked 37.6 309 0
15 Locked 38.6 238 0
16 Locked 38.6 283 0
17 Locked 38.6 290 1
18 Locked 38.9 270 0
19 Locked 38.9 240 0
20 Locked 38.6 190 0
21 Locked 38.9 218 15
22 Locked 38.6 195 0
23 Locked 38.6 248 0
24 Locked 38.9 258
0

 

 

Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 60300288 45 5120 64 qam 1
2 46200273 44 5120 64 qam 3
3 53700297 44.5 5120 64 qam 2
4 39400268 43.8 5120 64 qam 4

 

Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 1 0
2 ATDMA 0 0 5 0
3 ATDMA 0 0 1 0
4 ATDMA 0 0 1 0


Network Log
Time Priority Description
14/07/2021 20:12:11 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/07/2021 20:12:2 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/07/2021 17:11:15 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/07/2021 16:09:49 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/07/2021 00:39:37 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
10/07/2021 20:41:16 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
10/07/2021 12:20:8 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/07/2021 11:32:9 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/07/2021 16:53:31 critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/07/2021 16:51:6 Warning! Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/07/2021 16:51:0 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/07/2021 16:51:0 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/07/2021 16:51:0 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/07/2021 16:51:0 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/07/2021 06:59:28 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/07/2021 03:48:45 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
02/07/2021 18:59:28 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
30/06/2021 22:34:7 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
29/06/2021 14:55:24 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/06/2021 19:50:14 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

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