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Internet down

Abavoila
Joining in

on ‎05-05-2023 17:56

Hi everyone one 

My WiFi still on but my internet doesn't work and for finish them website for check the status doesn't work too i'm in Yardley .

Someone get the same issue ? 

Thanks all 

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎05-05-2023 18:32

Hi @Abavoila 

You could also try the automated Service Status number  0800 561 0061.  This often gives details of more localised issues down to postcode level. Whilst not ideal it's probably a better indicator of known problems and should also show the latest estimated date/time for the fault to be repaired.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Paul_DN
Forum Team
Forum Team

on ‎08-05-2023 11:58

Hi Abavoila,

Thank you for reaching out to us in our community and welcome, sorry to hear your Internet wasn't working, I was able to locate you on our system with the details we have for you and cannot see any issues, how have things been since your last post?

Regards

Paul. 

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