I've checked all of our data for the 16th but can find no loss of service reports for Hubs/modems in your area. Your Hub also reports having been connected to the CMTS for the past 40+ days.
Might this have been some sort of power cut do you think?
If not, and if it happens again, please update on here and we'll take another look.
Wasn't a power outage, I just lost internet completely between midnight and sometime in the early hour's, whatever it was it was the modem side (I'm in modem mode), I know there was a lot of internet issues effecting people last week, so I presumed it could of been that. I did ring 150 and I remember an automated response about internet issues nationwide.