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Internet down again?

D20GRRR
Joining in

Seems like every month the fibre is down for at least 24 hours in my area (Surrey). And at least once a week it will be down for a few hours. Anyone else experiencing this at the moment, any ideas what the issue/issues would be?

1 REPLY 1

Molly_T
Forum Team
Forum Team

HI D20GRRR 👋 Welcome to community! Thank you for posting. 
Sorry to hear about these issues with your connection. Having had a quick look for you it does appear you have been experiencing some issues with your service recently due to a local outage. It looks as though this is no longer ongoing and your service has now been restored. However, please let us know if you are still experiencing any issues so we can take a further look and offer additional support if needed!

Sincerest apologies for any inconvenience or frustration caused as a result of the outage! Wishing you all the best. 🌞

Molly