Yeah problem is definitely still present. What's the likelihood of the TV fault being addressed also fixing my broadband fault?
Thank you for keeping us updated Richieee.
The area fault looks to have been rectified, if this is still ongoing can you please confirm a few things for me regarding this.
Are the intermittent broadband issues happening through wired and wireless devices?
Have you noticed it dropping out on multiple devices at the same time?
Have you already tried a pinhole reset of the hub?
Let me know how these go so we can investigate further if needed.
Thank you, Emily.
It's been okay so far but it's so intermittent it can sometimes be fine for 24 hours then just happen multiple times.
It happens across all devices as the router itself seems to actually lose connection to the internet.
I have yet to try a pinhole reset so I will try that next time it happens again.
Thanks for your help.
Cheers for the reply @Richieee
Keep in touch and let us know how things go if you do the PIN hole reset 🙂
Katie - Forum Team
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