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Ian_Bloomfield
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Internet disconnected

Hi, had an engineer round today to look at the internet connections for our street. Apparently our 1 connection was causing some sort of interference to the rest of the connections so it has been disconnected with a resolution date of 12th September???? Don't know how that is reasonable at all. TV service down too. Internet needed for business and everyday use but disconnected for 2 weeks? Really need a better resolution to this there must be another option, otherwise will be forced to get a new provider as can not go 2 weeks without service. Any help appreciated !

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Forum Team
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Re: Internet disconnected

Good Evening Ian_Bloomfield,

 

Thanks for your post on our Community Forums and I'm very sorry to see that our engineers have not been able to issue you with better news.

 

I'm happy to look into this for you, if you check out the purple envelope in the top right hand corner of the screen for my PM, we'll seek to pass data protection

 

Kindest regards,

 

David_Bn

 

 

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