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Internet black spots

Shazam1
Just joined

on ‎01-10-2021 13:57

I have a black spot and need a booster how do I get one

 

[MOD EDIT: Subject title changed for clarity]

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

‎01-10-2021 15:39 - edited ‎01-10-2021 15:40

VM now supply “wifi Pods” (no longer doing “boosters”). Pods are free to customers on 1GB or Ultimate Oomph packages - is that you?  If it is you have to call in to get the first one.

If not you will be charged £5/month. Its a simple solution and should work for you. However, you would soon pay off that cost by buying a "better" wireless solution that will be yours to own and use forever but it isn’t the simple plug and play option of the Pod(s).


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Ashleigh_C
Forum Team
Forum Team

on ‎04-10-2021 09:17

Hi there @Shazam1

 

Thank you so much for your first post to our Community Forums, it's great to have you on the team!

 

I am so sorry to see that you are facing issues with black spots and thank you to jbrennand for their help and advise. Can I ask if you have been able to speak to a member of our teams in regards to this yet or do you require any further help?

 

Thank you. 

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